Who are Gen Xers?

From a marketing standpoint, think of modern moms & dads. These are adults who currently make up the filling of the American demographic pie. They are working long hours, raising kids, and paying mortgages. Many of them are at the peak of their careers or are building businesses.

Though they are self-proclaimed mavericks and individualists, in many ways, from a marketing standpoint they are a hybrid. Some researchers call them the bridge generation. They’ve adopted some aspects of “boomer-ism” from their parents, and they have clearly been one of the major influences in making millennials so–well–millennial.

In this post, we’ll examine how an understanding of this generation’s unique characteristics can help us market more effectively to them. Here are some tips on marketing to Generation X.

The Busiest Generation

Gen Xers are busy. They must juggle marriage, kids, parents, and careers like no other generation. If we want to gain them as customers, we have to catch them first. Here are a few suggestions for marketing to the busiest generation.

1. The @ Factor

Though some prematurely prophesy the end of the email, it’s still the most effective way to market to this generation. They are online to a much greater degree than boomers, and they are very comfortable with online shopping. Outlook is an integral part of their business and home communications, so email marketing is a natural fit.

2. Chill Time

Gen Xers need a break more than any of us. According to research, 80% of Gen Xers with an annual income of over 250k say they’ll take a vacation this year. Over half of the rest said they plan annual vacations as well. Even if you’re not in the travel business, consider a sweepstakes promotion or other travel-related marketing.

3. Get Social

One of the ways to help this generation save time is to be where they are. Gen Xers are on social media almost as much as millennials. This means that your social media marketing needs to address them as well. Develop specific strategies to target them, however, since their needs are very different from those of millennials.

Conscience Counts

This generation certainly has a conscience. They have grown up in difficult times, and it has made them want to make the world a better place. Here are a couple of ways to appeal to the Gen X conscience.

1. Remember the Planet

Finding out what causes your prospects are interested in can be a great way to win their business. For Gen Xers, the environment is number one. Be cautious about associating your brand with anything perceived as hurting the environment. Proactively, find ways your business can facilitate the support of environmental causes. Gen Xers will genuinely appreciate this effort and take notice of your brand.

2. Rock the Vote

Though early predictions about this generation’s political personality were gloomy, they have grown up to be quite politically loyal. This gives you another simple way to research and target this demographic. Their voting habits can be relatively stable, so learn what they are. Research their hot-button issues and you’ll know them much better as a group.

A Few Curveballs

I have three kids. They all surprise us from time to time, but the middle one is just full of surprises. This seems to be true with most middle children, and it’s true with this demographical “middle child.” Here are a few statistical curveballs Gen X has thrown at market researchers.

1. They go to the store.

Gen Xers are hybrid shoppers. Though they often shop online, they also still go shopping. You’ll find them at the mall with their kids, at discount and specialty shops as well. In addition, though they claim to be list shoppers, statistics say otherwise. They are among the most likely to make impulse buying choices.

2. They use coupons.

These are some of the most coupon-ready prospects in the marketplace. They entered the workforce just as the Great Recession hit, and they tend to be pessimistic about retirement, so they focus on saving. Self-professed bargain-hunters, many of them try to buy only with coupons. Therefore, in your social media and email marketing, make sure to provide useful coupons.

3. They bring in the mail.

One place you might not expect to find this generation is at the mailbox. However, as the Postal Service struggles for its existence, many Gen Xers pick up their mail every day. In fact, many of them say they have bought based on direct mail advertising. Though the bulk of current marketing will tend to be digital, feel free to kick it old school on occasion. As long as you are careful not to waste paper, you may be able to win some Gen X business for the cost of some printing and postage.

Don’t Forget the Middle Child

Next month, we’ll explore what’s on everyone’s mind, marketing to millennials. However, we hope this information inspires you to remember the tremendous opportunity of marketing to this unique group. Generation X, like Baby Boomers, are often forgotten in our haste to adapt to what’s new and what’s next. Remember, this demographical “middle child” is and will continue to be a crucial target for any successful marketing strategy.

Effective Digital Marketing in Tulsa, Oklahoma

At McWilliams Media in Tulsa and Broken Arrow, Oklahoma, we are committed helping businesses develop effective digital marketing strategies. From web design and video to social media and SEO, let us be your digital marketing partners.

Call (918)791-3128 today and set up a free consultation, or click here to contact us.

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The Buzz

Drones are creating quite the buzz these days–literally and figuratively. Because they can capture such stunning content, they are becoming the tool of choice for many photographers and videographers. First seen mostly in genres like extreme sports and action film, drones have now brought their very specialized set of skills into the business world.

Smart business owners and entrepreneurs recognize the immense value of compelling video and photo content in marketing themselves and their products. Now, through the use of drones, the value of that content can literally take off! Here’s why drones are the new secret weapon of effective marketing.

1. Aerial Perspective

The most obvious value of drones is that these little guys can fly. Aerial video and photography have an impact that nothing else does. You now have the ability to give your customers a unique and powerful perspective on your business and products. You can literally fly your audience down your street and into your front door.

2. Endless Angles

Flying high isn’t their only skill. Since they are so small and agile, drones can shoot from almost any perspective you can imagine. Shoot from underneath tables, fly through hallways, windows, or tunnels. Outdoors and indoors as well, the possibilities are almost endless.

3. Exceptional Quality

As camera technology advances, video quality elevates. Drones now shoot video in full HD and even 4k resolutions. This means that even at significant heights and distances, your image is clear and crisp.

With image stabilization, the camera movements in drone videos can be smooth and seamless. This takes a level of skill, of course. Make sure you hire a skilled and experienced videographer to produce your marketing videos.

4. Limitless Applications

If you own a business, I’m sure you’re already dreaming about your next drone video. We have lots of ideas as well. Here are just a few examples of how we’re using drones to create impact for our customers.

Roofing Company

Home Builder

Day Spa & Salon

Showroom

5. Emotional Impact

Most of all, videographers use drones because of the emotional impact they can produce. All the tricks and creative ideas have a purpose. That purpose is to move people. This is especially true in marketing.

Marketing is first and foremost about impact. The goal is always to deliver a message that connects with people and moves them to act. Drones can help create the emotional impact that gives your marketing content the power to do just that.

6. Unforgettable Content

Like it or not, marketing is more than just storytelling. Marketing is a competition. Whatever your business, you need messages that help you stand out from the crowd. Just having the right information isn’t enough. You need content your audience literally can’t forget.

This is why drones are such a valuable tool. With the right creative team behind it, a drone can be the key to making your marketing content sparkle. Whether it’s video, still photography, or both, the drone can make your content unforgettable.

7. Brand Power

If there’s one thing business owners want for their businesses, it’s brand power. You want people to remember you and think about you first. Lots of things go into creating brand power. You have to do an exceptional job at what you do, have integrity, and maintain good customer relationships.

Once you have those things in place, effective marketing is the next step in empowering your brand, and drones can play an important role in that. Through video and photography with creative perspectives, exceptional quality, and emotional impact, your content can be powerful and memorable.

At McWilliams Media in Tulsa, Oklahoma, we specialize in brand power. Through web design, branding, social media, and professional photography and videography, we help you build your dream. Contact us today and let us show you how drone video and photography can be your new marketing secret weapon!

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If you’re in business today, you need a great website. A website should give prospects a clear picture of who you are. And it should facilitate productive interaction between you and your customers. Depending on your business, you may also need an online store.

One of the most important factors in making all that happen is web hosting. And the truth is, a great website is not a great website without the right hosting services behind it. That’s a fact that’s commonly overlooked. Don’t make that mistake.

What is Web Hosting?

Web hosting is a service that provides space for all of the files included in your website, and access online to your site. All the files associated with your site are stored on powerful computers called “servers.” These servers are connected to the internet on a high-speed network.

One way to explain this is to think of your website as an internet version of your company. Your company needs a place to operate, to keep all your inventory, have meetings, etc. So you have an office, a store, or a building. Your web hosting is the internet version of that office, store, or building. It’s where your website actually “lives.”

Why is the Right Web Hosting Important?

All web hosting is not the same. The available space and processing power of the servers along with network speed and bandwidth are important factors. Depending on how large your site is, you may need more or less space. And depending on the function of your site and the amount of traffic, some web hosting services may not provide sufficient processing power, bandwidth or network speed.

In addition, while the smallest and simplest websites may do fine with basic services, larger and more involved sites require expert management. As your business grows and evolves, so does your website. It’s crucial that your hosting services grow and evolve as well. You need expert guidance to keep your site in sync with your business and your goals.

Digital Media Services

At McWilliams Media in Broken Arrow, Oklahoma, we are experts in all aspects of digital media. We can help you create your brand and communicate to your customers and prospects. We can produce great videos and design powerful social media marketing strategies. And we can design and build a great website for your business.

But at the end of the day, we know that one of our most important jobs is helping you choose the right hosting package for your website. So we’ve taken time below to explain our primary hosting packages. Remember, you may need a different package now than you will down the road. So we are always here to answer your questions and help you know when to adjust your hosting to fit your needs.

Choosing the Right Hosting Package

1. Silver

If your website includes videos or multiple images, you may need more storage space and more network speed and bandwidth. Especially if your site includes a simple online store or shopping cart, you may need our Silver package. As your business grows, your website will grow as well. You may need the additional speed and power of our Silver package:

• Hosted on DV Server
• Faster Speed and more Bandwidth
• Ideal for sites with images, videos, shopping carts and multiple functions
• Software Updates
• Costs only $40 per month

 2. Gold

If your website is an important part of your business, you want to make sure it is managed properly. With additional services like security monitoring and monthly backups, the Gold package gives you peace of mind. In addition, your site will need periodic maintenance and software updating. With the Gold package, you know that as you run your business, we’re taking care of these basic functions for you. What you get with our Gold package:

• Hosted on DV Server
• Faster Speed and more Bandwidth
• Ideal for sites with images, videos, shopping carts and websites with various functions
• Monthly Backups
• Security Monitoring
• Software Updates
• Basic Maintenance
• Costs only $55 per month

3. Platinum

At McWilliams Media, we are passionate about making our entrepreneurs successful. So we designed the Platinum package with that passion for success in mind. In addition to security and maintenance services, but we include some of our most valuable services as well. Graphics, content changes, page modifications, blog posting, and more. With our highest bandwidth and speed and hosting on a DV server, you know you’re getting the best of the best. And for the security of your customers’ data, financial information, etc., we’ve included a FREE SSL certificate. The Platinum package includes:

• 1 Hour of Site Work Every Month including graphics, content changes, page modifications, blog posting, etc.
• Website hosted on DV Server
• Faster Speed and Higher Bandwidth
• Ideal for sites with images, videos, shopping carts and websites with various functions
• Monthly Backups
• Security Monitoring
• Software Updates
• Basic Maintenance
• Free SSL certificate
• Costs only $75 per month

Digital Media in Tulsa and Broken Arrow

In today’s digital commerce climate, your website is often the heartbeat of your business. At McWilliams Media in Broken Arrow, we want to help you get the most out of your digital marketing dollars. From branding and web design to social media and video production, we are here for you. And that includes helping you choose the right hosting package for your needs. Contact us today and let us partner with you on your journey to success!

The post Web Hosting: How to Get What You Really Need first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

1. What is SEO?

SEO stands for Search Engine Optimization. No, that doesn’t mean making the search engines on your computer work better (that’s not really a thing). But it does mean making search engines work to your advantage.

Search engines, like Google or Bing, are web functionalities that help people find things on the internet. If you’re in business, this is really important. You want people to find you.

What search engines do

When a customer searches for businesses like yours, they see a list of choices. Search engines direct people to websites. But they also rank these results. They use hundreds of factors to perform these functions. However, they can be distilled into two ideas; relevance and popularity.

How relevant your site is to a search will affect your site’s query ranking. But popularity is also important. Search engines work on the idea that popularity corresponds to accuracy. So if a site is more popular, it is more likely to be of a higher quality.

What SEO does

So SEO helps you make sure your site appears in the correct search queries (relevance). Then it helps you push your site to the top of those queries (relevance & popularity). In short, SEO is how you get seen online. If Google is a field of billboards, SEO makes your billboard taller than anyone else’s.

2. How does SEO work?

But how is this accomplished? Well, for starters, keywords. These are the words that are most relevant to your business.You need the right keywords on your site. And you need them to occur often. This is the simplest function of SEO.

Search engine bots accomplish this by scanning your sites content. They make sure your keywords match your business. They make sure your keywords match your market. And they make sure your site follows the rules of the search engines.

Beyond keywords

But keywords are just the beginning. In the old days, search engines only looked for words. Therefore, search results were often of little value. But now search engines are much better and much smarter. But this also makes them much, much more complex.

Search engines now look at hundreds of factors to determine the rank and relevance of your site. Knowing which of these factors is most important to your business is a major function of good SEO. This helps keep your site from blending into the noise of the internet.

SEO experts

The algorithms used to do this are complex and constantly changing. For that reason, SEO has become an industry in itself. SEO experts work hard to keep up with the changing metrics of the major engines. They analyze search engine rules and site content. Then they make them work well together.

3. Why do you need SEO?

I think we sometimes have the idea that putting a website online suddenly gives us an online presence. But it doesn’t always work that way. The internet is huge. After all, it’s called the “world-wide-web” for a reason. So when someone searches for “Mufflers Tulsa, Oklahoma,” they might not find your Tulsa muffler shop at all.

Avoid Search failure

Who’s had an experience like this? You’re looking for–say–ok, mufflers. You type in “Mufflers Tulsa Oklahoma” and you see several that look familiar. Scrolling down a bit, you see one that catches your eye, Tony’s Muffler Shop.

You click on the website. You chat online with an expert. Nice site! Great experience! You might even book an appointment. Then you find out they’re in Munsey, Indiana! (or some other random location) How did this happen!?

The top few on the list were most likely local. But you, like many others, rarely choose the top result unless it’s the specific name you were searching for. So you scrolled past the obvious choices. And not far down the list, you found your Munsey muffler shop with the great site.

Why was he there? Well, there are a lot of possible reasons. But more importantly, why did so many Tulsa, Oklahoma muffler shops not get seen in that search? SEO. Or rather, the lack of good quality SEO.

Get seen.

Without good SEO, you have no idea who will see your site, or if anyone ever will!  You work hard to make your business the best. And you probably paid good money for your site. So you need to make sure that site doesn’t get lost in the shuffle.

SEO helps you make sure your site meets the complex criteria for search engine rankings. You need to know that when someone searches for a business like yours, you at least have a chance! SEO gives you the peace of mind to know you’re not invisible.

Get seen by the right people.

Expert SEO not only makes you visible online but also makes you visible to the right people. You need to know that you’re showing up in search queries. But you also need to know you’re showing up in the right search queries.

By fine-tuning keywords, link structure, and other key elements, professional SEO targets your customers. You wouldn’t spend your money on a magazine advertisement in a place you can’t do business, would you? Well, without good SEO, you might be doing just that. The internet is huge, and good SEO helps shrink it down to size.

Tulsa & Broken Arrow SEO

At McWilliams Media in Broken Arrow and Tulsa, Oklahoma, we specialize in professional, customized SEO for your business. Call us today to see how we can maximize your website’s impact! We will work with you to make sure your business gets seen–and that it gets seen by the right people!

Our team are experts in all phases of digital marketing. From web design and branding to videography and social media, we are here to help you succeed! We are passionate about helping our entrepreneurs build their dreams! Call us for a free consultation today!

Photo by Alex Knight on Unsplash

The post SEO-What it is and Why you need it first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

The Google-net

How did this happen? Seems like Google owns the internet! I thought the whole idea of this thing was that no one could ever do that, but here we are! I know, technically, the internet is still free and owned by everyone. However, sometimes it feels like it’s the “Google-net.”

Part of that is the “Kleenex factor.” Even when people are searching on Bing or AOL (yes, that’s still a thing…I just looked it up!), they say they’re “Googling” something. So other search engines do exist. But the reality is that if you’re going to get seen by the most people possible on the internet, you have to be seen on Google.

But Google’s dominance is not just helping them, it’s helping us, too! Their analytics, AdWords programs, and other goodies can be invaluable tools to grow the exposure of any business! And one of the best tools out there is Google reviews.

Why Your Business Needs More Google Reviews

Well, the most obvious part of the answer is just that. We live in the age of Google. But what does a Google review do for you exactly? The first is simple: it’s a review from an actual customer.

Reviews, in general, are the most powerful type of advertising available. Which would you rather have, a postcard in someone’s mailbox, or a neighbor telling them how great you are? Of course, you’d rather people hear about you from someone with personal experience! That’s the power of reviews. Online reviews are no different.

Online customer reviews are the new neighbor conversations. Your customers go online and “tell their neighbors” about you. And it really, really works! Here’s what current research says about your prospects and online reviews.

• Up to 90% read online reviews before visiting a business.
• About 88% trust them as much as personal recommendations.
• They spend about 31% more on businesses with “excellent” reviews.
• Over 90% will use a local business if it has at least a 4-star rating.
• Over 70% will take action ONLY if they find positive reviews

Getting Google Reviews

Online customer reviews are now one of the most powerful tools we have for converting prospects to customers. Over 70%…that’s the number of people who WILL NOT click through, call, or visit unless they read a positive review! So how do you get reviews on Google? And how do you keep them fresh and positive?

According to Google my Business Help,

“Reviews on Google provide valuable information about your business to both you and your customers. Business reviews appear next to your listing in Maps and Search, and can help your business stand out on Google.”

How to Keep the Reviews Coming

Encourage your customers to spread the word about your business. Here are some tips on how to get them sharing!

• Verify your business so your information is eligible to appear on Maps, Search, and other Google services. Only verified businesses can respond to reviews. Learn how to verify your business
• Remind your customers to leave reviews. Let them know that it’s quick and easy to leave business reviews on mobile devices or computers.
• Show them How! Yes, in the digital age, there are still lots of people who don’t know how to leave reviews. Become an expert at it and help your customers get started. Learn how to leave Google reviews
• Create and share a link that customers can click to leave a review.
• Reply to reviews to build your customers’ trust. Your customers will notice that your business values their input, and possibly leave more reviews in the future. Learn how to read and reply to reviews

What You Shouldn’t Do

According to Google, “Reviews are only valuable when they are honest and unbiased. (For example, business owners shouldn’t offer incentives to customers in exchange for reviews.) Read more in our review posting guidelines.”

While you don’t want to violate their policies, and you certainly don’t want to be dishonest, you can do some things to protect yourself from negative reviews.

How to Keep the Reviews Positive

• Read all your reviews. Or have someone do it for you, at least once a week if not more! This may not be a good practice for an actor, but it’s indispensable for a business owner. You must know what your customers are saying.
• Remove inappropriate reviews. If you see a review that’s inappropriate or that violates Google’s policies, you can flag it for removal.
• Reply to reviews to build your customers’ trust. Your customers will notice that your business values their input, and possibly leave more reviews in the future.
• Respond immediately if a review is negative! We all make mistakes, and sometimes customers just aren’t happy for some reason or another. Responding quickly to a negative review is the best way to correct the situation. Learn how to read and reply to reviews

So let’s get going! Whether it’s managing reviews, social media, SEO, or website design and hosting, McWilliams Media is here for you! We are passionate about helping entrepreneurs grow their businesses! Our expert team can give you everything you need to thrive in the online marketplace! Contact us today for a free consultation!

The post Getting Google Reviews: Why & How? first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

But does that mean that Facebook will no longer be the most effective advertising tool available? Not at all! In fact, it might just be getting better.  Here are 5 ways your business can thrive on Zuckerberg’s “new” Facebook.

1. Post Content That Encourages Community

Zuckerberg said in an interview last week, that he will rebuild facebook so that members see “less public content like posts from businesses, brands, and media. And the public content you see more will be held to the same standard — it should encourage meaningful interactions between people.”

Get people talking about, or better yet, doing positive things in the community. Facebook will favor a post about your company service project, especially one that invites people to help, over an announcement about your new office.

2. Post Content That Encourages Interaction

Zuckerberg: “…too often today, watching video, reading news or getting a page update is just a passive experience.”

Posts that ask questions and encourage comments, posts relevant to what people are already talking about, and posts that are visually engaging will get people talking, commenting, and interacting. These are the posts that will be favored. Truth is, that’s just good content anyway.

3. Post Content That Leverages Existing Communities

Zuckerberg: “…there are many tight-knit communities around TV shows and sports teams.”

So if Facebook intends to leverage those communities, so should you. Find out what kinds of common interest groups exist in your client base and post content that will get them talking!

4. Use Facebook Live

Zuckerberg: “We’ve seen people interact way more around live videos than regular ones.”

This may be a challenge for some, but Facebook Live is one of the most powerful tools for engaging followers, as Zuckerberg himself states. Any event that is worth posting about is probably worth going live to promote.

5. Advertise on Facebook

Don’t listen to the naysayers who say that Facebook is no longer “business-friendly.” On the contrary, Facebook ad campaigns are one of the most effective advertising tools that have ever been available to businesses–and consider this: Mark Zuckerberg is a businessman who is making these changes to make his business better. And that means more members interacting more, which means your ads and campaigns just become more and more effective.

It’s our job to keep up with the ever-changing world of social media marketing. If you’re too busy to stay on top of your social media posting AND keep them within the fast moving changes at hand, give us a call, we can handle it!

The post How to Thrive in Mark Zuckerberg’s “New” Facebook first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

“Social media is the ultimate equalizer. It gives a voice and a platform to anyone willing to engage.”
-Amy Jo Martin

“Technology and social media have brought power back to the people.”
-Mark McKinnon

As business people in Tulsa, we want to use social media to our advantage, but there is such a thing as social media overload. Post too much for our clients, or spend too much of our valuable time posting, and suddenly this powerful tool is hurting and not helping our business.

Here are 3 strategies to avoid “Social Media Overload.”

1. CHOOSE YOUR WEAPON

Focus on one platform at a time. If you have a massive social media team, maybe you can ignore this one, but for most of us, time is precious. Use the following questions to choose the best social media platform to focus your attention on.

Which platform fits your business best?

Where can you best represent yourself and your business?

Which platform does your target audience spend most of their time on?

This might take some effort to find out, but if you don’t know, you might end up wasting time posting to the wrong people.

Which platform can you afford to spend time on?

Especially if you’re a one-person show, you may need to choose the platform that is quickest and easiest for you! Do one thing and do it well!

 2. POST BETTER, NOT MORE

Here’s a liberating idea: You don’t have to post new content every day! In fact, doing that may actually hurt you. Too many posts can become white noise. Here are some tips to help you focus on quality rather than quantity.

Post only the best of the best!

Don’t just post to post. Instead, write something really impactful and post it across all the platforms you use to get the most mileage out of it.

Don’t spend ONE MINUTE looking for material to post!

If you happen to come across something great, post it! But especially if you’re a small team or you’re doing this all yourself, it’s a waste of time to sit and search just to have something to post.

Figure out what works.

Watch what kind of things perform well in likes, shares, re-tweets, etc., and let that guide you. Then you can more easily decide what kinds of posts are worth spending your time on. Which brings me to the next strategy…

 3. SPEND YOUR TIME ON WHAT REALLY MATTERS

You’re probably not in the social media business, and even if you are, posting on social media still isn’t what your business is about. You have clients to see and projects to complete and sales to make. Don’t let social media become a time-suck. Use this simple strategy to manage its impact on your time.

• Decide how much time to spend on social media each day, and when that will be.
• Plan your attack—decide what you’ll do ahead of time.
• Set a timer, and follow your plan as closely as possible.
• Stop—When the timer goes off, GET BACK TO WORK!

Social media overload can affect you, your clients, and your business. Be the master of this powerful tool! Let us put together a strategy that fits your goals, your business, and your team, and help you get the most out of social media! Call McWilliams Media today!

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