They may have claimed that they can scan your site and provide you with information that only experts can provide. They also may have claimed your website not being up-to-date, missing information, or lacking speed. These emails or calls may be full of promises about your business being able to leverage this success overnight and gain a large quota of sales quickly!

Tempting.

We know.

These scare tactics can convince anyone to jump in on the investment, but before you hand over any private or financial information we wanted to provide you with some valuable tips to help you recognize spam, as well as reasons as to why you should stick to the experts.

How to recognize spam:

• Unsolicited emails and/or comments left on your website from random companies or contacts that you have never had contact with before. These are often full of exaggerated promises that seem too good to be true – because they are.
• Consider the email address. For example, are they sending you an email from an unprofessional email address or a free service such as @gmail.com or @hotmail.com?
• Research their company and consider the professionalism or the lack there of, their website, social media accounts, and email addresses provided.
• Requesting private information too soon. For example, are they requesting your private or banking information simply after your first interaction? If they seem pushy at all – RUN.

Why you want to use SEO experts instead:

• You will be better off because the experts are not out to trick you, but actually want to see your company succeed. Our success is directly correlated with your company’s success!
• You will save money by not trying to find a quick fix that doesn’t work and results in you needing to start ALL over again. Invest your money the right way the first time and avoid detours along the way to your SEO success.
• Your company will grow when you avoid the shortcuts.

Bottom line, trust your SEO success with the experts. SEO isn’t an overnight fix. It’s about promoting your site and overtime beating your competitors in the Google race.

Remember: slow and steady wins the race.

The post SEO Spam: How to Recognize and Avoid It first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

Customers are becoming savvier every day and work hard to not to be “sold”. This means that with each purchasing decision made, buyers are looking for some added value beyond the sale; perhaps a connection, relationship and better understanding of their needs. A couple of great tactics used to gain a better relationship with your potential customers is:

Reevaluate Your Messaging

Simplify your messaging and make sure that your website can be scanned within 10 seconds so a potential customer can understand what you have to offer. Your message should focus on your customer’s story and position your business as their guide. Keep your focus on building an authentic relationship with customers versus simply growing your business. The benefits of taking the time to care for your customers will highly benefit you in the end.

Simplifying Your Business Practices by Using Automation

Automation is drastically changing the way businesses communicate with customers and the way customers expect to interact with businesses. There are a couple of key ways to utilize automation in order to streamline your digital marketing efforts and ensure that no sale is left behind.

1. Live chat & chatbots are wonderful ways to expand your business’ reach without having to hire more staff. This also provides an on-call service that will answer basic questions at all hours for potential customers.
2. Voice search technology like Alexa or Google Home is going to provide your business with plenty of marketing opportunities with you having to do a thing!

Using Video as Your Main Communication Tool

Video is not going anywhere. The speed in which content is being created is growing rapidly with everyone having the ability to become a YouTube star. Video, in particular, is morphing the way businesses and customers communicate. Consider the following ideas:

1. Video is not just for web pages and social media, but a great effective tactic to include in your email marketing. This means that aside from regular text, you can either embed or link to a video of you speaking to the reader and sharing your message. This brings you into someone’s office or home, simply through email.
2. Welcome videos are a wonderful way to instantly begin a relationship with a new subscriber. Sending a 10-second custom video to a customer is a revolutionary form of contact and will also help ensure some deals. This is a wonderful tactic for realtors, counselors, and any other service that eventually hopes to build a relationship. This can be done through a quick casual video on your phone, or even through apps that service this exact purpose.
3. Video will ensure higher ratings on Google, better algorithms, and will increase the chances of your emails being opened. Don’t overthink video. Instead, realize it is a way to show how authentic your business is!

Digital marketing leaves a lot of space for creativity. Ultimately, customers are looking for a clear message and efficient ways to communicate so they can learn about your business. What better way to do this than to reevaluate your messaging, take advantage of atomization options, and use the resources at your fingertips to create simple videos!

Our team of marketing specialists are available to help your business succeed and take your digital strategy to the next level!

The post Digital Marketing in 2019: Ways to Up Your Digital Strategy first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

Who are Gen Xers?

From a marketing standpoint, think of modern moms & dads. These are adults who currently make up the filling of the American demographic pie. They are working long hours, raising kids, and paying mortgages. Many of them are at the peak of their careers or are building businesses.

Though they are self-proclaimed mavericks and individualists, in many ways, from a marketing standpoint they are a hybrid. Some researchers call them the bridge generation. They’ve adopted some aspects of “boomer-ism” from their parents, and they have clearly been one of the major influences in making millennials so–well–millennial.

In this post, we’ll examine how an understanding of this generation’s unique characteristics can help us market more effectively to them. Here are some tips on marketing to Generation X.

The Busiest Generation

Gen Xers are busy. They must juggle marriage, kids, parents, and careers like no other generation. If we want to gain them as customers, we have to catch them first. Here are a few suggestions for marketing to the busiest generation.

1. The @ Factor

Though some prematurely prophesy the end of the email, it’s still the most effective way to market to this generation. They are online to a much greater degree than boomers, and they are very comfortable with online shopping. Outlook is an integral part of their business and home communications, so email marketing is a natural fit.

2. Chill Time

Gen Xers need a break more than any of us. According to research, 80% of Gen Xers with an annual income of over 250k say they’ll take a vacation this year. Over half of the rest said they plan annual vacations as well. Even if you’re not in the travel business, consider a sweepstakes promotion or other travel-related marketing.

3. Get Social

One of the ways to help this generation save time is to be where they are. Gen Xers are on social media almost as much as millennials. This means that your social media marketing needs to address them as well. Develop specific strategies to target them, however, since their needs are very different from those of millennials.

Conscience Counts

This generation certainly has a conscience. They have grown up in difficult times, and it has made them want to make the world a better place. Here are a couple of ways to appeal to the Gen X conscience.

1. Remember the Planet

Finding out what causes your prospects are interested in can be a great way to win their business. For Gen Xers, the environment is number one. Be cautious about associating your brand with anything perceived as hurting the environment. Proactively, find ways your business can facilitate the support of environmental causes. Gen Xers will genuinely appreciate this effort and take notice of your brand.

2. Rock the Vote

Though early predictions about this generation’s political personality were gloomy, they have grown up to be quite politically loyal. This gives you another simple way to research and target this demographic. Their voting habits can be relatively stable, so learn what they are. Research their hot-button issues and you’ll know them much better as a group.

A Few Curveballs

I have three kids. They all surprise us from time to time, but the middle one is just full of surprises. This seems to be true with most middle children, and it’s true with this demographical “middle child.” Here are a few statistical curveballs Gen X has thrown at market researchers.

1. They go to the store.

Gen Xers are hybrid shoppers. Though they often shop online, they also still go shopping. You’ll find them at the mall with their kids, at discount and specialty shops as well. In addition, though they claim to be list shoppers, statistics say otherwise. They are among the most likely to make impulse buying choices.

2. They use coupons.

These are some of the most coupon-ready prospects in the marketplace. They entered the workforce just as the Great Recession hit, and they tend to be pessimistic about retirement, so they focus on saving. Self-professed bargain-hunters, many of them try to buy only with coupons. Therefore, in your social media and email marketing, make sure to provide useful coupons.

3. They bring in the mail.

One place you might not expect to find this generation is at the mailbox. However, as the Postal Service struggles for its existence, many Gen Xers pick up their mail every day. In fact, many of them say they have bought based on direct mail advertising. Though the bulk of current marketing will tend to be digital, feel free to kick it old school on occasion. As long as you are careful not to waste paper, you may be able to win some Gen X business for the cost of some printing and postage.

Don’t Forget the Middle Child

Next month, we’ll explore what’s on everyone’s mind, marketing to millennials. However, we hope this information inspires you to remember the tremendous opportunity of marketing to this unique group. Generation X, like Baby Boomers, are often forgotten in our haste to adapt to what’s new and what’s next. Remember, this demographical “middle child” is and will continue to be a crucial target for any successful marketing strategy.

Effective Digital Marketing in Tulsa, Oklahoma

At McWilliams Media in Tulsa and Broken Arrow, Oklahoma, we are committed helping businesses develop effective digital marketing strategies. From web design and video to social media and SEO, let us be your digital marketing partners.

Call (918)791-3128 today and set up a free consultation, or click here to contact us.

The post Generational Marketing Part 2: Marketing to Generation X first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

Market Awareness – Understanding Your Target Market

A business without market awareness is like a ship without a rudder. If the wind happens to blow in the right direction, success is possible. The chances of that happening, however, are almost none. In order to succeed in business, we must know our markets.

Multiple Generations/Multiple Strategies

One of the most important ways to analyze our markets is in terms of demographics. Right now, perhaps more than ever, marketers need to consider three distinct generations in our culture. Those generations are usually known as Baby Boomer, Generation X, and Millenials.

These three groups are dramatically different in terms of how they buy, how much they buy, how they view money and business, and how they communicate. Therefore, we must market to them with these distinctions in mind. We need multiple strategies for multiple generations.

Generational Marketing

This is the first in a series of blogs on how to market to these three generations. We’ll briefly identify each generational group, and give some insight on how to tailor your marketing strategies for each. Of course, these are not hard lines or hard and fast rules, but benchmarks to help give direction.

Marketing to Baby Boomers

Who are Baby Boomers? Baby Boomers are the ones who still listen to and leave voicemails. They were born between 1946 and 1964, so they grew up in the idealistic post-WWII era. In general, theirs is a rather “white-picket-fence” view of the world.

Though their kids say they are technologically challenged, they are not averse to it. Researchers say that by 2014, over 65% of people ages 50-64 were using social networking sites. In addition, Boomers spend more on technology than any other generation.

Most importantly, this generation is a huge and often untapped market. Though the over-50 crowd accounts for over 50% of all expenditures, we marketers currently only spend 10% of our budgets going after them. Oops! Let’s see how we can correct that. Here are some tips on marketing to Baby Boomers.

1.  Don’t Low-Ball

According to the AARP, US adults over 50 spend $3.2 trillion annually and have accumulated $15 trillion in financial assets! This means that they’re not afraid to spend. They spend more per purchase, more per shopping trip, and more per year than any other group.

Baby-boomers not only aren’t afraid to spend, but they may, in fact, be suspicious of prices that are too low. Their years have taught them that quality matters, and they believe they deserve it. So market premium, full-priced products to Boomers. Just make sure your products are worth the price.

2. Win Their Loyalty

This brings us to the next tip. Baby Boomers tend to be very brand loyal. Once they’re convinced a product is great and they like it, they’re committed. My mother is on her “umpteenth” (that’s the word she would use) new Buick, and she’ll keep buying them because that’s what she buys.

The trick with boomers is often to become “what they buy,” “what they use,” or “who they go to.” If you can become their brand, you can build serious consistency. The key is to make sure your products and services are really great and do a great job convincing them of that fact.

3. Reward Their Loyalty

Consistency and longevity are important to Boomers. One way to communicate that you’ll be around is to set up programs that reward their longevity as a customer. Cash-back programs or loyalty discounts are excellent ways to make these customers stick. To most of them, front-end discounts often mean something is wrong. Loyalty programs do the opposite, adding value instead of taking it away.

4. Go Old-School

Facebook ads just annoy most Boomers. According to research, they use social media to revive old friendships and not much else. Therefore, they will most likely tag your FB ads as spam.

The most effective way to market to this generation is through direct contact. These big-spenders are more likely to buy from a real person than any other way. Call them on the phone (by the way, many of them still have landlines), but just make sure it isn’t during dinner!

If personal sales contacts are not practical for your business, the next best thing is email marketing. Boomers are more likely to read an email than a blog or pop-up ad, especially if it’s brief and professional. Particularly if you’ve already won them as a customer, used wisely, email can be a powerful tool for keeping yourself in front of this generation.

Speaking of blogs, don’t count them out. Boomers do read blogs as long as they are brief. Researchers have found that most people 50 years and up will read a blog if it’s about 300 words or less. The long-form blog that takes forever to get to the point won’t work. However, if you can write concisely and get your message across quickly, Boomers will get it.

5. Always Tell the Truth

This is just good business, and we assume the vast majority of our readers know and practice that. However, if you’re tempted to fudge occasionally, don’t. If you read about the next two generations, you’ll find that this is one of the tips for all three generations. However, the reasons differ slightly for each one.

For Boomers, it’s about trust. Many of them feel that the moral fiber of our culture is eroding. They have been burned by slick salesmen and misleading ads, especially on the internet. In order to gain and keep these loyal customers, you’ll have to prove yourself. You’ll need to establish integrity.

Speaking of integrity, there’s a fact we all need to remember while we’re working to get ahead in business. Author and researcher Tom Stanley surveyed vendors, friends, and family of self-made deca-millionaires (people who had achieved a net worth of $10 million or more) and found they had 38 things in common. The number one thing they all shared was fanatical integrity.

Market Personalities

Maybe you’re already marketing to this generation. Perhaps you see this as uncharted waters. Either way, remember that these guidelines are intended to shed light and open doors, not to draw hard lines.

Every customer will differ slightly, but research shows that in general, these three groups have distinct market personalities. Learning how to approach them can greatly increase your ability to win and keep them as customers. Watch for our next entry in this series, “Generational Marketing Part 2: Generation X.”

Digital Marketing Strategies

At McWilliams Media in Tulsa and Broken Arrow, we are passionate about helping you succeed in today’s market. From branding and overall strategy to web design, video, and social media, we can help you build a marketing strategy to win in the digital age. Contact us today for a free consultation.

The post 5 Unique Strategies to Utilize When Marketing Baby Boomers first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

“If you aim at nothing, you’ll hit it every time.”

If you’ve experienced any business training or been to a motivational event in the past 30 years or so, you’ve probably heard some version of this quote. It’s attributed to Zig Ziglar, sales guru and master of quips and one-liners. And I don’t think there’s anything truer when it comes to website design.

Above all, you must have a clear target when you put your business online. Gone are the days when just putting your name on Main Street or even an Interstate billboard was enough to set you apart. Those things can help, but once your customers are online, the “billboards” are way too numerous. And if you’re lucky (or skilled) enough to get them to your site, your competition, often global, is just a few clicks away at any moment.

How to aim well.

In order to make your website attract your customers and keep them, you have to aim. And you have to aim well. But taking aim is not as simple as it sounds. That’s why professional web design is essential. But in order to make professional web design do its best for you, there are some essential questions you must answer for yourself.

The post Ready, Aim, Design! 7 Key Questions to Help “Aim” Your New Website first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

Chrome Users Warned About Non-SSL Sites

Google is making a bold move beginning in July. They have always worked to “nudge” website traffic away from unencrypted (HTTP) sites. This has been accomplished by displaying a green padlock icon and a “Secure” sign whenever Chrome users visit encrypted (HTTPS) sites. And in 2015, Google began down-ranking unencrypted sites.

However, starting in just a few days, all Chrome users will see an extra warning when visiting any HTTP site. The browser will now mark all HTTP sites as “not secure” rather than simply marking HTTPS sites as secure. This is bad news for any site that does not have an SSL certificate.

SSL Basics

For those of you who may be a little lost right now, here’s a primer on what an SSL certificate is. First, and most simply, if your site has a current SSL certificate, it becomes an HTTPS site. That means that the letter “S” for “Secure” is displayed at the beginning of your web address. This lets the user know their connection to your site is being encrypted.

That encryption is what makes sure their information is not visible to anyone else on the web. When a customer connects to your website, their information passes through connecting computers in order to get to your server. If the connection is not encrypted, those computers can read your customer’s username & password, credit card numbers, and any other information being passed.

What is an SSL Certificate?

The SSL certificate is what assures that your customers’ connection to your site is secure. Having an active SSL certificate gives you a way to keep others from spying on what people are doing on your site. And it helps you take care of your company’s information as well as your customers’.

In a technical sense, an SSL certificate is a small data file. This file digitally binds an encryption key to your site’s details. This cryptographic information acts as a padlock. This activates HTTPS protocol and allows secure connections between your customers’ browser and your site.

Customers Driven AWAY From Your Site?

As a website owner, you want your customers’ information to be secure, as well as your own. And starting in July, if you don’t have an SSL certificate, all Google Chrome users will be warned NOT to visit your site. That could significantly drive users AWAY from your site!

We’ve got you covered.

Good news. If you signed up on any of our hosting packages from 2019 on, you already have an SSL certificate. That means you’re secure, and your visitors won’t receive any warnings on your site. But if you are on an older hosting plan, we have options .

Hosting Options for SSL

First, you can upgrade to our silver, gold or platinum hosting plan. These plans not only include free SSL but many other advanced features that could significantly enhance your site’s potential. But if our basic plans is still best for you, you can also purchase an SSL plan separately.

SSL Add-on

We also offer an SSL add-on. This service provides a complete SSL certificate set-up for your site for a one-time fee of $175. Then just pay an annual maintenance fee of $100 to keep your certificate current and active.

At McWilliams Media, we are passionate about your success! And one of the most important elements to your success is website security. If you do not have a current SSL certificate or have questions about securing your site, contact us today!

The post Google & SSL: How Chrome is Pushing Owners to Secure Their Sites NOW first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

If you are in the sales industry and you have salesmen on your team; before you put out all the money, energy, and effort it takes to hire additional team members or replace lost ones, let us take a look at your website.

Is your website a salesman for you?

If you’re consistently spending money every month to keep your site current and up to date, it needs to be doing something for you in return. Let us look at your site and see how we can make it a valuable salesman for your company. There are numerous ways that we can help you generate leads, communicate with clients, and connect with potential clients.

Before you spend all the time, energy, and effort it takes to find another salesman, let’s make your website a salesman for your company. If you have any questions, contact us anytime at Mcwilliams Media. We’ll be happy to take a look at your website and see what can do to help you start making more money.

The post Make Your Website a Salesman first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

If you’re in business today, you need a great website. A website should give prospects a clear picture of who you are. And it should facilitate productive interaction between you and your customers. Depending on your business, you may also need an online store.

One of the most important factors in making all that happen is web hosting. And the truth is, a great website is not a great website without the right hosting services behind it. That’s a fact that’s commonly overlooked. Don’t make that mistake.

What is Web Hosting?

Web hosting is a service that provides space for all of the files included in your website, and access online to your site. All the files associated with your site are stored on powerful computers called “servers.” These servers are connected to the internet on a high-speed network.

One way to explain this is to think of your website as an internet version of your company. Your company needs a place to operate, to keep all your inventory, have meetings, etc. So you have an office, a store, or a building. Your web hosting is the internet version of that office, store, or building. It’s where your website actually “lives.”

Why is the Right Web Hosting Important?

All web hosting is not the same. The available space and processing power of the servers along with network speed and bandwidth are important factors. Depending on how large your site is, you may need more or less space. And depending on the function of your site and the amount of traffic, some web hosting services may not provide sufficient processing power, bandwidth or network speed.

In addition, while the smallest and simplest websites may do fine with basic services, larger and more involved sites require expert management. As your business grows and evolves, so does your website. It’s crucial that your hosting services grow and evolve as well. You need expert guidance to keep your site in sync with your business and your goals.

Digital Media Services

At McWilliams Media in Broken Arrow, Oklahoma, we are experts in all aspects of digital media. We can help you create your brand and communicate to your customers and prospects. We can produce great videos and design powerful social media marketing strategies. And we can design and build a great website for your business.

But at the end of the day, we know that one of our most important jobs is helping you choose the right hosting package for your website. So we’ve taken time below to explain our primary hosting packages. Remember, you may need a different package now than you will down the road. So we are always here to answer your questions and help you know when to adjust your hosting to fit your needs.

Choosing the Right Hosting Package

1. Silver

If your website includes videos or multiple images, you may need more storage space and more network speed and bandwidth. Especially if your site includes a simple online store or shopping cart, you may need our Silver package. As your business grows, your website will grow as well. You may need the additional speed and power of our Silver package:

• Hosted on DV Server
• Faster Speed and more Bandwidth
• Ideal for sites with images, videos, shopping carts and multiple functions
• Software Updates
• Costs only $40 per month

 2. Gold

If your website is an important part of your business, you want to make sure it is managed properly. With additional services like security monitoring and monthly backups, the Gold package gives you peace of mind. In addition, your site will need periodic maintenance and software updating. With the Gold package, you know that as you run your business, we’re taking care of these basic functions for you. What you get with our Gold package:

• Hosted on DV Server
• Faster Speed and more Bandwidth
• Ideal for sites with images, videos, shopping carts and websites with various functions
• Monthly Backups
• Security Monitoring
• Software Updates
• Basic Maintenance
• Costs only $55 per month

3. Platinum

At McWilliams Media, we are passionate about making our entrepreneurs successful. So we designed the Platinum package with that passion for success in mind. In addition to security and maintenance services, but we include some of our most valuable services as well. Graphics, content changes, page modifications, blog posting, and more. With our highest bandwidth and speed and hosting on a DV server, you know you’re getting the best of the best. And for the security of your customers’ data, financial information, etc., we’ve included a FREE SSL certificate. The Platinum package includes:

• 1 Hour of Site Work Every Month including graphics, content changes, page modifications, blog posting, etc.
• Website hosted on DV Server
• Faster Speed and Higher Bandwidth
• Ideal for sites with images, videos, shopping carts and websites with various functions
• Monthly Backups
• Security Monitoring
• Software Updates
• Basic Maintenance
• Free SSL certificate
• Costs only $75 per month

Digital Media in Tulsa and Broken Arrow

In today’s digital commerce climate, your website is often the heartbeat of your business. At McWilliams Media in Broken Arrow, we want to help you get the most out of your digital marketing dollars. From branding and web design to social media and video production, we are here for you. And that includes helping you choose the right hosting package for your needs. Contact us today and let us partner with you on your journey to success!

The post Web Hosting: How to Get What You Really Need first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

1. What is SEO?

SEO stands for Search Engine Optimization. No, that doesn’t mean making the search engines on your computer work better (that’s not really a thing). But it does mean making search engines work to your advantage.

Search engines, like Google or Bing, are web functionalities that help people find things on the internet. If you’re in business, this is really important. You want people to find you.

What search engines do

When a customer searches for businesses like yours, they see a list of choices. Search engines direct people to websites. But they also rank these results. They use hundreds of factors to perform these functions. However, they can be distilled into two ideas; relevance and popularity.

How relevant your site is to a search will affect your site’s query ranking. But popularity is also important. Search engines work on the idea that popularity corresponds to accuracy. So if a site is more popular, it is more likely to be of a higher quality.

What SEO does

So SEO helps you make sure your site appears in the correct search queries (relevance). Then it helps you push your site to the top of those queries (relevance & popularity). In short, SEO is how you get seen online. If Google is a field of billboards, SEO makes your billboard taller than anyone else’s.

2. How does SEO work?

But how is this accomplished? Well, for starters, keywords. These are the words that are most relevant to your business.You need the right keywords on your site. And you need them to occur often. This is the simplest function of SEO.

Search engine bots accomplish this by scanning your sites content. They make sure your keywords match your business. They make sure your keywords match your market. And they make sure your site follows the rules of the search engines.

Beyond keywords

But keywords are just the beginning. In the old days, search engines only looked for words. Therefore, search results were often of little value. But now search engines are much better and much smarter. But this also makes them much, much more complex.

Search engines now look at hundreds of factors to determine the rank and relevance of your site. Knowing which of these factors is most important to your business is a major function of good SEO. This helps keep your site from blending into the noise of the internet.

SEO experts

The algorithms used to do this are complex and constantly changing. For that reason, SEO has become an industry in itself. SEO experts work hard to keep up with the changing metrics of the major engines. They analyze search engine rules and site content. Then they make them work well together.

3. Why do you need SEO?

I think we sometimes have the idea that putting a website online suddenly gives us an online presence. But it doesn’t always work that way. The internet is huge. After all, it’s called the “world-wide-web” for a reason. So when someone searches for “Mufflers Tulsa, Oklahoma,” they might not find your Tulsa muffler shop at all.

Avoid Search failure

Who’s had an experience like this? You’re looking for–say–ok, mufflers. You type in “Mufflers Tulsa Oklahoma” and you see several that look familiar. Scrolling down a bit, you see one that catches your eye, Tony’s Muffler Shop.

You click on the website. You chat online with an expert. Nice site! Great experience! You might even book an appointment. Then you find out they’re in Munsey, Indiana! (or some other random location) How did this happen!?

The top few on the list were most likely local. But you, like many others, rarely choose the top result unless it’s the specific name you were searching for. So you scrolled past the obvious choices. And not far down the list, you found your Munsey muffler shop with the great site.

Why was he there? Well, there are a lot of possible reasons. But more importantly, why did so many Tulsa, Oklahoma muffler shops not get seen in that search? SEO. Or rather, the lack of good quality SEO.

Get seen.

Without good SEO, you have no idea who will see your site, or if anyone ever will!  You work hard to make your business the best. And you probably paid good money for your site. So you need to make sure that site doesn’t get lost in the shuffle.

SEO helps you make sure your site meets the complex criteria for search engine rankings. You need to know that when someone searches for a business like yours, you at least have a chance! SEO gives you the peace of mind to know you’re not invisible.

Get seen by the right people.

Expert SEO not only makes you visible online but also makes you visible to the right people. You need to know that you’re showing up in search queries. But you also need to know you’re showing up in the right search queries.

By fine-tuning keywords, link structure, and other key elements, professional SEO targets your customers. You wouldn’t spend your money on a magazine advertisement in a place you can’t do business, would you? Well, without good SEO, you might be doing just that. The internet is huge, and good SEO helps shrink it down to size.

Tulsa & Broken Arrow SEO

At McWilliams Media in Broken Arrow and Tulsa, Oklahoma, we specialize in professional, customized SEO for your business. Call us today to see how we can maximize your website’s impact! We will work with you to make sure your business gets seen–and that it gets seen by the right people!

Our team are experts in all phases of digital marketing. From web design and branding to videography and social media, we are here to help you succeed! We are passionate about helping our entrepreneurs build their dreams! Call us for a free consultation today!

Photo by Alex Knight on Unsplash

The post SEO-What it is and Why you need it first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

The Google-net

How did this happen? Seems like Google owns the internet! I thought the whole idea of this thing was that no one could ever do that, but here we are! I know, technically, the internet is still free and owned by everyone. However, sometimes it feels like it’s the “Google-net.”

Part of that is the “Kleenex factor.” Even when people are searching on Bing or AOL (yes, that’s still a thing…I just looked it up!), they say they’re “Googling” something. So other search engines do exist. But the reality is that if you’re going to get seen by the most people possible on the internet, you have to be seen on Google.

But Google’s dominance is not just helping them, it’s helping us, too! Their analytics, AdWords programs, and other goodies can be invaluable tools to grow the exposure of any business! And one of the best tools out there is Google reviews.

Why Your Business Needs More Google Reviews

Well, the most obvious part of the answer is just that. We live in the age of Google. But what does a Google review do for you exactly? The first is simple: it’s a review from an actual customer.

Reviews, in general, are the most powerful type of advertising available. Which would you rather have, a postcard in someone’s mailbox, or a neighbor telling them how great you are? Of course, you’d rather people hear about you from someone with personal experience! That’s the power of reviews. Online reviews are no different.

Online customer reviews are the new neighbor conversations. Your customers go online and “tell their neighbors” about you. And it really, really works! Here’s what current research says about your prospects and online reviews.

• Up to 90% read online reviews before visiting a business.
• About 88% trust them as much as personal recommendations.
• They spend about 31% more on businesses with “excellent” reviews.
• Over 90% will use a local business if it has at least a 4-star rating.
• Over 70% will take action ONLY if they find positive reviews

Getting Google Reviews

Online customer reviews are now one of the most powerful tools we have for converting prospects to customers. Over 70%…that’s the number of people who WILL NOT click through, call, or visit unless they read a positive review! So how do you get reviews on Google? And how do you keep them fresh and positive?

According to Google my Business Help,

“Reviews on Google provide valuable information about your business to both you and your customers. Business reviews appear next to your listing in Maps and Search, and can help your business stand out on Google.”

How to Keep the Reviews Coming

Encourage your customers to spread the word about your business. Here are some tips on how to get them sharing!

• Verify your business so your information is eligible to appear on Maps, Search, and other Google services. Only verified businesses can respond to reviews. Learn how to verify your business
• Remind your customers to leave reviews. Let them know that it’s quick and easy to leave business reviews on mobile devices or computers.
• Show them How! Yes, in the digital age, there are still lots of people who don’t know how to leave reviews. Become an expert at it and help your customers get started. Learn how to leave Google reviews
• Create and share a link that customers can click to leave a review.
• Reply to reviews to build your customers’ trust. Your customers will notice that your business values their input, and possibly leave more reviews in the future. Learn how to read and reply to reviews

What You Shouldn’t Do

According to Google, “Reviews are only valuable when they are honest and unbiased. (For example, business owners shouldn’t offer incentives to customers in exchange for reviews.) Read more in our review posting guidelines.”

While you don’t want to violate their policies, and you certainly don’t want to be dishonest, you can do some things to protect yourself from negative reviews.

How to Keep the Reviews Positive

• Read all your reviews. Or have someone do it for you, at least once a week if not more! This may not be a good practice for an actor, but it’s indispensable for a business owner. You must know what your customers are saying.
• Remove inappropriate reviews. If you see a review that’s inappropriate or that violates Google’s policies, you can flag it for removal.
• Reply to reviews to build your customers’ trust. Your customers will notice that your business values their input, and possibly leave more reviews in the future.
• Respond immediately if a review is negative! We all make mistakes, and sometimes customers just aren’t happy for some reason or another. Responding quickly to a negative review is the best way to correct the situation. Learn how to read and reply to reviews

So let’s get going! Whether it’s managing reviews, social media, SEO, or website design and hosting, McWilliams Media is here for you! We are passionate about helping entrepreneurs grow their businesses! Our expert team can give you everything you need to thrive in the online marketplace! Contact us today for a free consultation!

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