Who are Gen Xers?

From a marketing standpoint, think of modern moms & dads. These are adults who currently make up the filling of the American demographic pie. They are working long hours, raising kids, and paying mortgages. Many of them are at the peak of their careers or are building businesses.

Though they are self-proclaimed mavericks and individualists, in many ways, from a marketing standpoint they are a hybrid. Some researchers call them the bridge generation. They’ve adopted some aspects of “boomer-ism” from their parents, and they have clearly been one of the major influences in making millennials so–well–millennial.

In this post, we’ll examine how an understanding of this generation’s unique characteristics can help us market more effectively to them. Here are some tips on marketing to Generation X.

The Busiest Generation

Gen Xers are busy. They must juggle marriage, kids, parents, and careers like no other generation. If we want to gain them as customers, we have to catch them first. Here are a few suggestions for marketing to the busiest generation.

1. The @ Factor

Though some prematurely prophesy the end of the email, it’s still the most effective way to market to this generation. They are online to a much greater degree than boomers, and they are very comfortable with online shopping. Outlook is an integral part of their business and home communications, so email marketing is a natural fit.

2. Chill Time

Gen Xers need a break more than any of us. According to research, 80% of Gen Xers with an annual income of over 250k say they’ll take a vacation this year. Over half of the rest said they plan annual vacations as well. Even if you’re not in the travel business, consider a sweepstakes promotion or other travel-related marketing.

3. Get Social

One of the ways to help this generation save time is to be where they are. Gen Xers are on social media almost as much as millennials. This means that your social media marketing needs to address them as well. Develop specific strategies to target them, however, since their needs are very different from those of millennials.

Conscience Counts

This generation certainly has a conscience. They have grown up in difficult times, and it has made them want to make the world a better place. Here are a couple of ways to appeal to the Gen X conscience.

1. Remember the Planet

Finding out what causes your prospects are interested in can be a great way to win their business. For Gen Xers, the environment is number one. Be cautious about associating your brand with anything perceived as hurting the environment. Proactively, find ways your business can facilitate the support of environmental causes. Gen Xers will genuinely appreciate this effort and take notice of your brand.

2. Rock the Vote

Though early predictions about this generation’s political personality were gloomy, they have grown up to be quite politically loyal. This gives you another simple way to research and target this demographic. Their voting habits can be relatively stable, so learn what they are. Research their hot-button issues and you’ll know them much better as a group.

A Few Curveballs

I have three kids. They all surprise us from time to time, but the middle one is just full of surprises. This seems to be true with most middle children, and it’s true with this demographical “middle child.” Here are a few statistical curveballs Gen X has thrown at market researchers.

1. They go to the store.

Gen Xers are hybrid shoppers. Though they often shop online, they also still go shopping. You’ll find them at the mall with their kids, at discount and specialty shops as well. In addition, though they claim to be list shoppers, statistics say otherwise. They are among the most likely to make impulse buying choices.

2. They use coupons.

These are some of the most coupon-ready prospects in the marketplace. They entered the workforce just as the Great Recession hit, and they tend to be pessimistic about retirement, so they focus on saving. Self-professed bargain-hunters, many of them try to buy only with coupons. Therefore, in your social media and email marketing, make sure to provide useful coupons.

3. They bring in the mail.

One place you might not expect to find this generation is at the mailbox. However, as the Postal Service struggles for its existence, many Gen Xers pick up their mail every day. In fact, many of them say they have bought based on direct mail advertising. Though the bulk of current marketing will tend to be digital, feel free to kick it old school on occasion. As long as you are careful not to waste paper, you may be able to win some Gen X business for the cost of some printing and postage.

Don’t Forget the Middle Child

Next month, we’ll explore what’s on everyone’s mind, marketing to millennials. However, we hope this information inspires you to remember the tremendous opportunity of marketing to this unique group. Generation X, like Baby Boomers, are often forgotten in our haste to adapt to what’s new and what’s next. Remember, this demographical “middle child” is and will continue to be a crucial target for any successful marketing strategy.

Effective Digital Marketing in Tulsa, Oklahoma

At McWilliams Media in Tulsa and Broken Arrow, Oklahoma, we are committed helping businesses develop effective digital marketing strategies. From web design and video to social media and SEO, let us be your digital marketing partners.

Call (918)791-3128 today and set up a free consultation, or click here to contact us.

The post Generational Marketing Part 2: Marketing to Generation X first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

Market Awareness – Understanding Your Target Market

A business without market awareness is like a ship without a rudder. If the wind happens to blow in the right direction, success is possible. The chances of that happening, however, are almost none. In order to succeed in business, we must know our markets.

Multiple Generations/Multiple Strategies

One of the most important ways to analyze our markets is in terms of demographics. Right now, perhaps more than ever, marketers need to consider three distinct generations in our culture. Those generations are usually known as Baby Boomer, Generation X, and Millenials.

These three groups are dramatically different in terms of how they buy, how much they buy, how they view money and business, and how they communicate. Therefore, we must market to them with these distinctions in mind. We need multiple strategies for multiple generations.

Generational Marketing

This is the first in a series of blogs on how to market to these three generations. We’ll briefly identify each generational group, and give some insight on how to tailor your marketing strategies for each. Of course, these are not hard lines or hard and fast rules, but benchmarks to help give direction.

Marketing to Baby Boomers

Who are Baby Boomers? Baby Boomers are the ones who still listen to and leave voicemails. They were born between 1946 and 1964, so they grew up in the idealistic post-WWII era. In general, theirs is a rather “white-picket-fence” view of the world.

Though their kids say they are technologically challenged, they are not averse to it. Researchers say that by 2014, over 65% of people ages 50-64 were using social networking sites. In addition, Boomers spend more on technology than any other generation.

Most importantly, this generation is a huge and often untapped market. Though the over-50 crowd accounts for over 50% of all expenditures, we marketers currently only spend 10% of our budgets going after them. Oops! Let’s see how we can correct that. Here are some tips on marketing to Baby Boomers.

1.  Don’t Low-Ball

According to the AARP, US adults over 50 spend $3.2 trillion annually and have accumulated $15 trillion in financial assets! This means that they’re not afraid to spend. They spend more per purchase, more per shopping trip, and more per year than any other group.

Baby-boomers not only aren’t afraid to spend, but they may, in fact, be suspicious of prices that are too low. Their years have taught them that quality matters, and they believe they deserve it. So market premium, full-priced products to Boomers. Just make sure your products are worth the price.

2. Win Their Loyalty

This brings us to the next tip. Baby Boomers tend to be very brand loyal. Once they’re convinced a product is great and they like it, they’re committed. My mother is on her “umpteenth” (that’s the word she would use) new Buick, and she’ll keep buying them because that’s what she buys.

The trick with boomers is often to become “what they buy,” “what they use,” or “who they go to.” If you can become their brand, you can build serious consistency. The key is to make sure your products and services are really great and do a great job convincing them of that fact.

3. Reward Their Loyalty

Consistency and longevity are important to Boomers. One way to communicate that you’ll be around is to set up programs that reward their longevity as a customer. Cash-back programs or loyalty discounts are excellent ways to make these customers stick. To most of them, front-end discounts often mean something is wrong. Loyalty programs do the opposite, adding value instead of taking it away.

4. Go Old-School

Facebook ads just annoy most Boomers. According to research, they use social media to revive old friendships and not much else. Therefore, they will most likely tag your FB ads as spam.

The most effective way to market to this generation is through direct contact. These big-spenders are more likely to buy from a real person than any other way. Call them on the phone (by the way, many of them still have landlines), but just make sure it isn’t during dinner!

If personal sales contacts are not practical for your business, the next best thing is email marketing. Boomers are more likely to read an email than a blog or pop-up ad, especially if it’s brief and professional. Particularly if you’ve already won them as a customer, used wisely, email can be a powerful tool for keeping yourself in front of this generation.

Speaking of blogs, don’t count them out. Boomers do read blogs as long as they are brief. Researchers have found that most people 50 years and up will read a blog if it’s about 300 words or less. The long-form blog that takes forever to get to the point won’t work. However, if you can write concisely and get your message across quickly, Boomers will get it.

5. Always Tell the Truth

This is just good business, and we assume the vast majority of our readers know and practice that. However, if you’re tempted to fudge occasionally, don’t. If you read about the next two generations, you’ll find that this is one of the tips for all three generations. However, the reasons differ slightly for each one.

For Boomers, it’s about trust. Many of them feel that the moral fiber of our culture is eroding. They have been burned by slick salesmen and misleading ads, especially on the internet. In order to gain and keep these loyal customers, you’ll have to prove yourself. You’ll need to establish integrity.

Speaking of integrity, there’s a fact we all need to remember while we’re working to get ahead in business. Author and researcher Tom Stanley surveyed vendors, friends, and family of self-made deca-millionaires (people who had achieved a net worth of $10 million or more) and found they had 38 things in common. The number one thing they all shared was fanatical integrity.

Market Personalities

Maybe you’re already marketing to this generation. Perhaps you see this as uncharted waters. Either way, remember that these guidelines are intended to shed light and open doors, not to draw hard lines.

Every customer will differ slightly, but research shows that in general, these three groups have distinct market personalities. Learning how to approach them can greatly increase your ability to win and keep them as customers. Watch for our next entry in this series, “Generational Marketing Part 2: Generation X.”

Digital Marketing Strategies

At McWilliams Media in Tulsa and Broken Arrow, we are passionate about helping you succeed in today’s market. From branding and overall strategy to web design, video, and social media, we can help you build a marketing strategy to win in the digital age. Contact us today for a free consultation.

The post 5 Unique Strategies to Utilize When Marketing Baby Boomers first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

A recent announcement in Business Insider reveals yet another example of the company’s marketing acumen. Starbucks has decided to release its Pumpkin Spiced Latte a week earlier this year. On the surface, this may seem insignificant, but there’s a lot we can learn from this subtle but powerful move, and from how they’ve marketed this little gem over the years.

1. Tasty Timing

Since Starbucks introduced the PSL (Pumpkin Spice Latte) in 2003, it has become their most popular seasonal beverage of all time. Its creation was in response to the success of their Peppermint Mocha and Eggnog Latte but has proven even more successful. Why? Well, for one thing, timing.

The flavors of fall are distinctive and nostalgic, and perhaps no flavor says fall like Pumpkin. Americans, in particular, have a strong emotional connection to the season. The childhood memories, nostalgia, family, and friendship associated with fall holidays are all big emotional buying triggers. Add to that the feeling that the beverage will warm you as it gets cold outside, and you have one powerful seasonal offering.

As marketers, we do ourselves a dire disservice if we fail to consider the timing of our offerings. How popular would the PSL have been if it had been introduced in June? It would have been foolish to try. In the same way, our marketing strategies must include a well-thought-out timeline. Don’t just consider who, what, why and how, but also when.

2. Staying Clear of the Crowd

This example may also seem to be about timing, but it’s actually more than that. Starbucks is releasing this Fall favorite about a week early this year. Why? To stay clear of the crowd of fall products that are about to flood the market.

Starbucks is using timing to stay clear in this instance. But they stay clear in many other ways through the year. They keep their brand and message clear and unique. For example, they have remained a “second wave” coffee brand in the face of the “third wave” artisan coffee movement. This has helped them stay distinct when many brands might have shifted too heavily with the trends.

In the same way, we need to design our marketing to keep us clear of the crowd. Strategic and effective marketing always takes into consideration what other messages prospects and customers will be hearing. Timing can be an important part of the response, but that’s not all.

We must know who our competitors are, but more importantly, we must know who we are. We must stay unique, distinguish ourselves clearly, and stay true to our brand. Do that well, and you will never get lost in the crowd.

3. Stay With What Works

Pumpkin Spiced Latte is a fifteen-year-old product. After a decade and a half, it is outselling all their other seasonal beverages. They haven’t changed it or discontinued it. Why? It works.

Wise marketers are aware of trends and try to anticipate when to change something. But if something works well, to change it is anything but wise. While trends may change, people tend to change very little very slowly. Since we market to people, certain things may work very well for a very long time. “If it ain’t broke…” well, you know.

4. Know Your Customer

Starbucks didn’t invent pumpkin spice. All they did was take advantage of its popularity. They found something many people already liked and capitalized on it. The combination of the flavor and the season are almost magically inviting to Starbucks customers. Year after year, they continue to employ these mystical powers to lure us in, and we keep coming back!

Good marketers know how to take advantage of these natural forces. Associating products with things people are already drawn to is a big part of what we do. So it pays to get to know your prospects’ likes and dislikes. Then you can market to them much more effectively.

5. Create Anticipation

Every year, lots of fanfare accompanies the return of the Pumpkin Spice Latte. And the company plays on the drink’s popularity to create anticipation by announcing a reveal date. By the time you can get one, you already want one, and this is a powerful sales booster.

What do you do to create anticipation? When launching a product or service, do you take steps to warm up your audience to expect something great? Have a strategic plan for your launch that builds in time to get your customers ready. Create a buzz. Engineer some hype. In a way, this is creating your own season.

Professional Digital Marketing

At McWilliams Media Inc. in Tulsa and Broken Arrow, we are experts at strategic digital marketing. We are passionate about helping you achieve your goals and realize your vision. Through the power of web design, videography, social marketing and more, we help you get your message out to the right people at the right time. Contact us today.

Image Copyright: <a href=’https://www.123rf.com/profile_larryratt’>larryratt / 123RF Stock Photo</a>

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“If you aim at nothing, you’ll hit it every time.”

If you’ve experienced any business training or been to a motivational event in the past 30 years or so, you’ve probably heard some version of this quote. It’s attributed to Zig Ziglar, sales guru and master of quips and one-liners. And I don’t think there’s anything truer when it comes to website design.

Above all, you must have a clear target when you put your business online. Gone are the days when just putting your name on Main Street or even an Interstate billboard was enough to set you apart. Those things can help, but once your customers are online, the “billboards” are way too numerous. And if you’re lucky (or skilled) enough to get them to your site, your competition, often global, is just a few clicks away at any moment.

How to aim well.

In order to make your website attract your customers and keep them, you have to aim. And you have to aim well. But taking aim is not as simple as it sounds. That’s why professional web design is essential. But in order to make professional web design do its best for you, there are some essential questions you must answer for yourself.

The post Ready, Aim, Design! 7 Key Questions to Help “Aim” Your New Website first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

Chrome Users Warned About Non-SSL Sites

Google is making a bold move beginning in July. They have always worked to “nudge” website traffic away from unencrypted (HTTP) sites. This has been accomplished by displaying a green padlock icon and a “Secure” sign whenever Chrome users visit encrypted (HTTPS) sites. And in 2015, Google began down-ranking unencrypted sites.

However, starting in just a few days, all Chrome users will see an extra warning when visiting any HTTP site. The browser will now mark all HTTP sites as “not secure” rather than simply marking HTTPS sites as secure. This is bad news for any site that does not have an SSL certificate.

SSL Basics

For those of you who may be a little lost right now, here’s a primer on what an SSL certificate is. First, and most simply, if your site has a current SSL certificate, it becomes an HTTPS site. That means that the letter “S” for “Secure” is displayed at the beginning of your web address. This lets the user know their connection to your site is being encrypted.

That encryption is what makes sure their information is not visible to anyone else on the web. When a customer connects to your website, their information passes through connecting computers in order to get to your server. If the connection is not encrypted, those computers can read your customer’s username & password, credit card numbers, and any other information being passed.

What is an SSL Certificate?

The SSL certificate is what assures that your customers’ connection to your site is secure. Having an active SSL certificate gives you a way to keep others from spying on what people are doing on your site. And it helps you take care of your company’s information as well as your customers’.

In a technical sense, an SSL certificate is a small data file. This file digitally binds an encryption key to your site’s details. This cryptographic information acts as a padlock. This activates HTTPS protocol and allows secure connections between your customers’ browser and your site.

Customers Driven AWAY From Your Site?

As a website owner, you want your customers’ information to be secure, as well as your own. And starting in July, if you don’t have an SSL certificate, all Google Chrome users will be warned NOT to visit your site. That could significantly drive users AWAY from your site!

We’ve got you covered.

Good news. If you signed up on any of our hosting packages from 2019 on, you already have an SSL certificate. That means you’re secure, and your visitors won’t receive any warnings on your site. But if you are on an older hosting plan, we have options .

Hosting Options for SSL

First, you can upgrade to our silver, gold or platinum hosting plan. These plans not only include free SSL but many other advanced features that could significantly enhance your site’s potential. But if our basic plans is still best for you, you can also purchase an SSL plan separately.

SSL Add-on

We also offer an SSL add-on. This service provides a complete SSL certificate set-up for your site for a one-time fee of $175. Then just pay an annual maintenance fee of $100 to keep your certificate current and active.

At McWilliams Media, we are passionate about your success! And one of the most important elements to your success is website security. If you do not have a current SSL certificate or have questions about securing your site, contact us today!

The post Google & SSL: How Chrome is Pushing Owners to Secure Their Sites NOW first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

If you’re in business today, you need a great website. A website should give prospects a clear picture of who you are. And it should facilitate productive interaction between you and your customers. Depending on your business, you may also need an online store.

One of the most important factors in making all that happen is web hosting. And the truth is, a great website is not a great website without the right hosting services behind it. That’s a fact that’s commonly overlooked. Don’t make that mistake.

What is Web Hosting?

Web hosting is a service that provides space for all of the files included in your website, and access online to your site. All the files associated with your site are stored on powerful computers called “servers.” These servers are connected to the internet on a high-speed network.

One way to explain this is to think of your website as an internet version of your company. Your company needs a place to operate, to keep all your inventory, have meetings, etc. So you have an office, a store, or a building. Your web hosting is the internet version of that office, store, or building. It’s where your website actually “lives.”

Why is the Right Web Hosting Important?

All web hosting is not the same. The available space and processing power of the servers along with network speed and bandwidth are important factors. Depending on how large your site is, you may need more or less space. And depending on the function of your site and the amount of traffic, some web hosting services may not provide sufficient processing power, bandwidth or network speed.

In addition, while the smallest and simplest websites may do fine with basic services, larger and more involved sites require expert management. As your business grows and evolves, so does your website. It’s crucial that your hosting services grow and evolve as well. You need expert guidance to keep your site in sync with your business and your goals.

Digital Media Services

At McWilliams Media in Broken Arrow, Oklahoma, we are experts in all aspects of digital media. We can help you create your brand and communicate to your customers and prospects. We can produce great videos and design powerful social media marketing strategies. And we can design and build a great website for your business.

But at the end of the day, we know that one of our most important jobs is helping you choose the right hosting package for your website. So we’ve taken time below to explain our primary hosting packages. Remember, you may need a different package now than you will down the road. So we are always here to answer your questions and help you know when to adjust your hosting to fit your needs.

Choosing the Right Hosting Package

1. Silver

If your website includes videos or multiple images, you may need more storage space and more network speed and bandwidth. Especially if your site includes a simple online store or shopping cart, you may need our Silver package. As your business grows, your website will grow as well. You may need the additional speed and power of our Silver package:

• Hosted on DV Server
• Faster Speed and more Bandwidth
• Ideal for sites with images, videos, shopping carts and multiple functions
• Software Updates
• Costs only $40 per month

 2. Gold

If your website is an important part of your business, you want to make sure it is managed properly. With additional services like security monitoring and monthly backups, the Gold package gives you peace of mind. In addition, your site will need periodic maintenance and software updating. With the Gold package, you know that as you run your business, we’re taking care of these basic functions for you. What you get with our Gold package:

• Hosted on DV Server
• Faster Speed and more Bandwidth
• Ideal for sites with images, videos, shopping carts and websites with various functions
• Monthly Backups
• Security Monitoring
• Software Updates
• Basic Maintenance
• Costs only $55 per month

3. Platinum

At McWilliams Media, we are passionate about making our entrepreneurs successful. So we designed the Platinum package with that passion for success in mind. In addition to security and maintenance services, but we include some of our most valuable services as well. Graphics, content changes, page modifications, blog posting, and more. With our highest bandwidth and speed and hosting on a DV server, you know you’re getting the best of the best. And for the security of your customers’ data, financial information, etc., we’ve included a FREE SSL certificate. The Platinum package includes:

• 1 Hour of Site Work Every Month including graphics, content changes, page modifications, blog posting, etc.
• Website hosted on DV Server
• Faster Speed and Higher Bandwidth
• Ideal for sites with images, videos, shopping carts and websites with various functions
• Monthly Backups
• Security Monitoring
• Software Updates
• Basic Maintenance
• Free SSL certificate
• Costs only $75 per month

Digital Media in Tulsa and Broken Arrow

In today’s digital commerce climate, your website is often the heartbeat of your business. At McWilliams Media in Broken Arrow, we want to help you get the most out of your digital marketing dollars. From branding and web design to social media and video production, we are here for you. And that includes helping you choose the right hosting package for your needs. Contact us today and let us partner with you on your journey to success!

The post Web Hosting: How to Get What You Really Need first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

1. What is SEO?

SEO stands for Search Engine Optimization. No, that doesn’t mean making the search engines on your computer work better (that’s not really a thing). But it does mean making search engines work to your advantage.

Search engines, like Google or Bing, are web functionalities that help people find things on the internet. If you’re in business, this is really important. You want people to find you.

What search engines do

When a customer searches for businesses like yours, they see a list of choices. Search engines direct people to websites. But they also rank these results. They use hundreds of factors to perform these functions. However, they can be distilled into two ideas; relevance and popularity.

How relevant your site is to a search will affect your site’s query ranking. But popularity is also important. Search engines work on the idea that popularity corresponds to accuracy. So if a site is more popular, it is more likely to be of a higher quality.

What SEO does

So SEO helps you make sure your site appears in the correct search queries (relevance). Then it helps you push your site to the top of those queries (relevance & popularity). In short, SEO is how you get seen online. If Google is a field of billboards, SEO makes your billboard taller than anyone else’s.

2. How does SEO work?

But how is this accomplished? Well, for starters, keywords. These are the words that are most relevant to your business.You need the right keywords on your site. And you need them to occur often. This is the simplest function of SEO.

Search engine bots accomplish this by scanning your sites content. They make sure your keywords match your business. They make sure your keywords match your market. And they make sure your site follows the rules of the search engines.

Beyond keywords

But keywords are just the beginning. In the old days, search engines only looked for words. Therefore, search results were often of little value. But now search engines are much better and much smarter. But this also makes them much, much more complex.

Search engines now look at hundreds of factors to determine the rank and relevance of your site. Knowing which of these factors is most important to your business is a major function of good SEO. This helps keep your site from blending into the noise of the internet.

SEO experts

The algorithms used to do this are complex and constantly changing. For that reason, SEO has become an industry in itself. SEO experts work hard to keep up with the changing metrics of the major engines. They analyze search engine rules and site content. Then they make them work well together.

3. Why do you need SEO?

I think we sometimes have the idea that putting a website online suddenly gives us an online presence. But it doesn’t always work that way. The internet is huge. After all, it’s called the “world-wide-web” for a reason. So when someone searches for “Mufflers Tulsa, Oklahoma,” they might not find your Tulsa muffler shop at all.

Avoid Search failure

Who’s had an experience like this? You’re looking for–say–ok, mufflers. You type in “Mufflers Tulsa Oklahoma” and you see several that look familiar. Scrolling down a bit, you see one that catches your eye, Tony’s Muffler Shop.

You click on the website. You chat online with an expert. Nice site! Great experience! You might even book an appointment. Then you find out they’re in Munsey, Indiana! (or some other random location) How did this happen!?

The top few on the list were most likely local. But you, like many others, rarely choose the top result unless it’s the specific name you were searching for. So you scrolled past the obvious choices. And not far down the list, you found your Munsey muffler shop with the great site.

Why was he there? Well, there are a lot of possible reasons. But more importantly, why did so many Tulsa, Oklahoma muffler shops not get seen in that search? SEO. Or rather, the lack of good quality SEO.

Get seen.

Without good SEO, you have no idea who will see your site, or if anyone ever will!  You work hard to make your business the best. And you probably paid good money for your site. So you need to make sure that site doesn’t get lost in the shuffle.

SEO helps you make sure your site meets the complex criteria for search engine rankings. You need to know that when someone searches for a business like yours, you at least have a chance! SEO gives you the peace of mind to know you’re not invisible.

Get seen by the right people.

Expert SEO not only makes you visible online but also makes you visible to the right people. You need to know that you’re showing up in search queries. But you also need to know you’re showing up in the right search queries.

By fine-tuning keywords, link structure, and other key elements, professional SEO targets your customers. You wouldn’t spend your money on a magazine advertisement in a place you can’t do business, would you? Well, without good SEO, you might be doing just that. The internet is huge, and good SEO helps shrink it down to size.

Tulsa & Broken Arrow SEO

At McWilliams Media in Broken Arrow and Tulsa, Oklahoma, we specialize in professional, customized SEO for your business. Call us today to see how we can maximize your website’s impact! We will work with you to make sure your business gets seen–and that it gets seen by the right people!

Our team are experts in all phases of digital marketing. From web design and branding to videography and social media, we are here to help you succeed! We are passionate about helping our entrepreneurs build their dreams! Call us for a free consultation today!

Photo by Alex Knight on Unsplash

The post SEO-What it is and Why you need it first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

The Google-net

How did this happen? Seems like Google owns the internet! I thought the whole idea of this thing was that no one could ever do that, but here we are! I know, technically, the internet is still free and owned by everyone. However, sometimes it feels like it’s the “Google-net.”

Part of that is the “Kleenex factor.” Even when people are searching on Bing or AOL (yes, that’s still a thing…I just looked it up!), they say they’re “Googling” something. So other search engines do exist. But the reality is that if you’re going to get seen by the most people possible on the internet, you have to be seen on Google.

But Google’s dominance is not just helping them, it’s helping us, too! Their analytics, AdWords programs, and other goodies can be invaluable tools to grow the exposure of any business! And one of the best tools out there is Google reviews.

Why Your Business Needs More Google Reviews

Well, the most obvious part of the answer is just that. We live in the age of Google. But what does a Google review do for you exactly? The first is simple: it’s a review from an actual customer.

Reviews, in general, are the most powerful type of advertising available. Which would you rather have, a postcard in someone’s mailbox, or a neighbor telling them how great you are? Of course, you’d rather people hear about you from someone with personal experience! That’s the power of reviews. Online reviews are no different.

Online customer reviews are the new neighbor conversations. Your customers go online and “tell their neighbors” about you. And it really, really works! Here’s what current research says about your prospects and online reviews.

• Up to 90% read online reviews before visiting a business.
• About 88% trust them as much as personal recommendations.
• They spend about 31% more on businesses with “excellent” reviews.
• Over 90% will use a local business if it has at least a 4-star rating.
• Over 70% will take action ONLY if they find positive reviews

Getting Google Reviews

Online customer reviews are now one of the most powerful tools we have for converting prospects to customers. Over 70%…that’s the number of people who WILL NOT click through, call, or visit unless they read a positive review! So how do you get reviews on Google? And how do you keep them fresh and positive?

According to Google my Business Help,

“Reviews on Google provide valuable information about your business to both you and your customers. Business reviews appear next to your listing in Maps and Search, and can help your business stand out on Google.”

How to Keep the Reviews Coming

Encourage your customers to spread the word about your business. Here are some tips on how to get them sharing!

• Verify your business so your information is eligible to appear on Maps, Search, and other Google services. Only verified businesses can respond to reviews. Learn how to verify your business
• Remind your customers to leave reviews. Let them know that it’s quick and easy to leave business reviews on mobile devices or computers.
• Show them How! Yes, in the digital age, there are still lots of people who don’t know how to leave reviews. Become an expert at it and help your customers get started. Learn how to leave Google reviews
• Create and share a link that customers can click to leave a review.
• Reply to reviews to build your customers’ trust. Your customers will notice that your business values their input, and possibly leave more reviews in the future. Learn how to read and reply to reviews

What You Shouldn’t Do

According to Google, “Reviews are only valuable when they are honest and unbiased. (For example, business owners shouldn’t offer incentives to customers in exchange for reviews.) Read more in our review posting guidelines.”

While you don’t want to violate their policies, and you certainly don’t want to be dishonest, you can do some things to protect yourself from negative reviews.

How to Keep the Reviews Positive

• Read all your reviews. Or have someone do it for you, at least once a week if not more! This may not be a good practice for an actor, but it’s indispensable for a business owner. You must know what your customers are saying.
• Remove inappropriate reviews. If you see a review that’s inappropriate or that violates Google’s policies, you can flag it for removal.
• Reply to reviews to build your customers’ trust. Your customers will notice that your business values their input, and possibly leave more reviews in the future.
• Respond immediately if a review is negative! We all make mistakes, and sometimes customers just aren’t happy for some reason or another. Responding quickly to a negative review is the best way to correct the situation. Learn how to read and reply to reviews

So let’s get going! Whether it’s managing reviews, social media, SEO, or website design and hosting, McWilliams Media is here for you! We are passionate about helping entrepreneurs grow their businesses! Our expert team can give you everything you need to thrive in the online marketplace! Contact us today for a free consultation!

The post Getting Google Reviews: Why & How? first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

McWilliams Media has a hand full of these awesome people that are continually using their entrepreneurial skills for you. We’re always coming up with innovative ways to make your business succeed. Here’s a look at what we do for our clients.

Web & Graphic Design

First and foremost, we are a website company that designs, maintains, and hosts WordPress websites. We start with a blank slate and build the site from the ground up to ensure that our clients get exactly what they want.

Once the site is built, we do training with the client on how to use their site and make their own updates. In many cases the client has no desire to do any work on the backend of their sites, so we do that for them as well.

Our graphic designs can be as simple as a graphic for a newsletter or as complex as an entire promotional set for an event. We produce high-quality graphics you can use online or for print. Need a logo? We can do that. Need a baby shower invitation? We can do that too. Need a banner for your store’s grand opening? Yep-we do that too.

Online Marketing

Marketing is a vast subject. Although we mainly specialize in the online aspect of online marketing, we will help with anything to make your business succeed. Let’s touch on a few types of marketing that we focus on.

Social Media

When we say social media, that’s what we mean. A form of media that is social in nature. It’s relational, informative, and generally a quick-hitter. There are tons of platforms you can “be social” on, but we focus on the most commonly used ones. We’re talking about Facebook, Twitter, Instagram, Pinterest, Linkedin, and YouTube. Each platform has its own unique audience and companies can make great connections on the appropriate platforms.

Not only do we start each of these media channels for our clients, but we can also maintain them on a daily, weekly, or monthly basis. If our clients prefer to do their own social media we train on the best practices for their type of business.

Why is social media such a huge part of our client’s success? Because “everybody’s doing it.” Last time I checked the stats, 88%* of your potential clients are online, and that’s just in the USA. Guess how many of those people are on social media? We’re talking over 70%*. That’s a pretty big market. And you can reach them all from your computer in your PJ’s.

The key to social media success is consistency. That’s proven to be rather difficult when our clients are entrepreneurs themselves. McWilliams Media has people on staff that are designated to be on social media all day for our clients.

Newsletters

This online marketing tool is a good fit for both current and potential clients. In some cases, a newsletter carries more weight than other marketing avenues because people voluntarily gave you their email addresses as a way of saying “I’m interested in you and your product.” You know they are already “all in.”

Our team creates email marketing campaigns for our clients. We can put together the entire newsletter or design a template that the client can use to plug in their own info. Either way, we’ll help capture more emails, design an eye-catching newsletter and stay consistent with our clients’ branding.

Search Engine Optimization

Let’s face it, if people can’t find you online, you’re not making money. You might have the best invention ever made or a product that will save people a ton of time, but if they don’t know you exist, it’s not helping anyone.

Search Engine Optimization or SEO, is what makes sure you’re being heard in a world of online big-mouths. We hear things like “we need to be at the top of Google,” or “we want to show up when people search best spas in Dallas.” It’s our job to make that happens. Our team spends hours of behind-the-scenes time working a multitude of avenues to ensure that happens.

Blog Creation

Blogging is no longer for the stay-at-home-mom who wants to share tips on how to keep a clean house. The reasons for business blogging are quite vast these days. Blogging helps drive traffic to your site, it increases your number of leads and increases your area of influence in your niche market. This article is a good read on why blogging is so important in business.

Our writers stay in communication with our clients and come up with excellent content that reflects our clients’ brand and message. McWilliams Media can handle all the aspects of blogging for our clients or simply set them up with a template and they do the rest.

Odds & Ends

Video

As I stated earlier, we are a Jack Of All Trades when it comes to the online world. We offer other services that complement what we do. For instance, a client may ask for a testimony video for their website. In that case, we will shoot and edit a custom video to enhance the site. We’ve done commercials and full TV shows for some of our clients too.

Audio

A church in Illinois contacted us to set up their website and create a page where they could put their messages online. Not only did we do that, but we also went on location to set up the audio and train their volunteers on how to use the equipment, as an added bonus we also got to see their beautiful church building and grounds.

Event Promotion

We helped in planning a community Easter Eggstravaganza for one of our clients. We did everything from door hanger invites to videos for their event. You can see the promotional set here.

Email Integration

A great way to market and have more continuity in your company is to have email addresses for your employees. An email address for Landscaper Pros that looks like “sambarnes@yahoo.com” doesn’t carry near as much weight as “sambarnes@landscaperpros.com.”

McWilliams Media is ready to take you and your business to the next level. And when it comes to cost, you’ll find we’re very reasonable too. For a free quote that is customized to your business, contact us any time.

*Reference links
http://www.internetlivestats.com/internet-users/us/
http://www.statista.com/topics/1164/social-networks/

The post Yes, We Do That first appeared on Website Design | McWilliams Media |Broken Arrow, OK.

They had excellent traffic in front of their property so an outdoor banner was appropriate for this event. They “egged” their neighborhood by attaching plastic eggs with an invitation to their Easter events on a door hanger. They used the email list as a way of advertising for the event as well.

After the event was over we used their pictures to create this video as a recap of the event.

The post Promotional Items for Local Event first appeared on Website Design | McWilliams Media |Broken Arrow, OK.